Crisis Management

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Introduction

It has been recognised from lessons in the aviation industry that in critical and rapidly evolving scenarios, even superior clinical knowledge and skills can lead to poor outcomes if there is poor planning and anticipation, ineffective leadership, inadequate communication or teamwork.  In recent years, much discussion has revolved its application in the healthcare sector.

Typical Elements

  • Prior preparation and practice
  • Early recognition of critical scenarios / Calling for help early
  • Avoidance of task fixation
  • Simultaneous consideration of multiple contingencies
  • Good leadership
  • Teamwork and communication
  • Established team roles and delegation
  • Standard operating procedures

Further reading: LITFL – Crisis Resource Management

Related keywords: Simulation, Stress-inoculation training, Crew resource management, Crisis resource management

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